Where can a family member or friend find support if they are worried about someone else's gambling?

Worrying about someone else's gambling is genuinely hard — and it's worth knowing that support exists specifically for people in your position, not just for the person who is gambling.

Your first call: ConnexOntario

You can contact ConnexOntario for yourself or for someone else — no referral needed — by phone, text, email, or web chat, 24/7 from anywhere in Ontario. The number is 1-866-531-2600; you can also text 247247.

ConnexOntario explicitly offers family and friends support — resources for those impacted by a loved one's gambling. It's a free, confidential service funded by the Government of Ontario. You don't have to have all the answers before you call; a trained specialist will listen to your situation and help you explore your options — you're not required to commit to any service.

What ConnexOntario can actually do for you

• Help you understand how to recognize problem gambling.
• Connect you to local or provincial problem gambling treatment programs, support groups, and resources.
• Match you with programs based on your specific situation, goals, and preferences.
• Provide service in more than 130 languages via translation services — useful if English isn't your first language.

CAMH is another strong option

The Centre for Addiction and Mental Health (CAMH) provides specialized services for Ontarians whose gambling has led to difficulties — including relationships with family or friends, finances, and work. These services are free and support both individuals and their family members, with counselling that is primarily group-based. ConnexOntario can refer you there directly.

A practical note

You can't force someone to seek help, but getting informed — and getting support for yourself — matters. In Ontario, free and confidential treatment is available for people affected by gambling, including family members. Taking care of your own wellbeing while navigating this is part of the process, not a distraction from it.

If the situation feels urgent at any point, ConnexOntario can also connect you to crisis support — it's part of what they offer alongside counselling and referrals. Reach them anytime at 1-866-531-2600.